Framework for Business
Long-lasting laptops that keep up with your organization
On-site repairs and maintenance made easy
Framework makes maintenance and repair seamless. With easy access to key components like battery, keyboard, display, and ports, your IT team can perform quick, on-site fixes. We also offer long-term parts availability through our Marketplace, unprecedented access to documentation, repair guides, and built-in diagnostics to make maintenance easy for in-house IT or Managed Service Providers. Framework Laptops allow you to reduce downtime.
Explore Framework Laptop options
Reduce your environmental impact
The single best way to reduce the environmental impact of electronics products is to use them for longer. Framework Laptops are designed to be easy to repair and upgrade, enabling you to mitigate wear and improve performance and capabilities with module-level replacements rather than swapping full systems. This doesn’t just reduce harm, but reduces costs too.
Maximize your IT budget
Framework presents a strategic solution for optimizing IT budgets. The longevity of our devices leads to extended depreciation periods, reducing the spend on new hardware. Framework isn't just a choice for leading-edge laptops; it's a smart decision for financially sustainable IT management.
What others are saying
"I am excited by the work we are doing with Framework, looking to understand how open electronics, with a focus on the "right to repair/upgrade" can be adopted within an enterprise business."
Matthew Bull, Chief Technology Officer - Elanco
"The things we really like about Framework is the ability to mix/match ports to suit employees preferences (we have a box of spare ones, so people can change themselves), good Linux support for developers using it and simple, static, fair pricing"
Chris Padfield, Founder & CEO - Deskpro
"Framework allows us to keep a broader array of memory and ram while keeping stock of a single machine. This allowed us to streamline our inventory process and keep costs down"
Damon Hooker, Service Center Manager - KickTech
"We are very impressed with the build quality and support guides. We especially appreciate having the drivers ready to go out of the box.”
Dustin Miller, IT Coordinator - EveryStep Care & Support Services
Connect with the Business team
Frequently asked questions
Ordering & shipping
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At the moment, Framework does not provide demo or test laptops. We recommend purchasing one or two laptops as the best way to start the process of evaluating Framework Laptops for your organization.
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Yes, Framework supports purchases with purchase orders (POs), however, at this time, we do not offer NET payment terms, so all orders must be pre-paid before shipment by wire transfer or credit card. Please contact our team using the above form or by email at business@frame.work to initiate this process.
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Invoices are accessible directly from your user account using the following instructions: How do I obtain an invoice for my fully paid Framework order? For any additional questions regarding invoices, please reach out to the framework for business team at business@frame.work.
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For business customers who need to establish Framework as an approved vendor before making a purchase:
Company Name: Framework Computer Inc
Headquarters Address: 447 Sutter St PMB 135 San Francisco, CA, 94108-4618 United States
Purchase Terms: prepaid by Credit Card, ACH or Wire
Primary Contact: Framework Business Team
Primary Contact Email : business@frame.work
Phone Number: 415-475-3769
For additional information, please contact our business team using the above form or by email at business@frame.work.
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For US organizations ordering in bulk, we can support tax exemptions. Please send us a tax exempt letter and our service team will update your account. Please make sure you have an account created in our marketplace ahead of your request.
For organizations located outside of the United States, VAT will be included on the order and must be paid in full. We will provide an invoice with your VAT ID and the relevant Framework VAT ID, however we cannot remove VAT from your invoice at the time of order.
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We highly recommend utilizing our marketplace for replacement part orders. If a product is out of stock, please contact business@frame.work for more information on lead times.
Program & services
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Yes, all pre-built Framework laptops with Windows Pro preinstalled support Windows Autopilot, including the new Intel® Core™ Ultra Series 1 pre-built options. These laptops come ready for Autopilot enrollments. The Intel Core Ultra Series 1 options also have a scannable QR code and PKIDs printed on the outer shipping box. You can also download the PKIDs from your order account for easy upload into Intune/Autopilot. We plan to offer auto enrollments on order shipment later this year. Our business team is available to discuss your needs and help get pilot orders started.
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At this time, Framework only supports direct sales and does not sell to resellers or distributors.
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Currently, Framework offers front-line support for minor issues every day of the week and escalation support for more complex issues on weekdays, Pacific Time from the United States. Typically, the first response time is one business day or less, although it may vary during periods of high volume. To create a support ticket, either use our support form or contact us by email at support@frame.work.
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At this time, Framework does not offer any discount programs.
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At this time, Framework does not offer any discount programs for volume purchases.
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The most up-to-date Framework driver links can be found in the Framework Knowledge Base located at https://knowledgebase.frame.work and step-by-step guides are located at https://guides.frame.work.
Product
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This depends on the needs of the business. Pre-built configurations cannot be customized beyond the listed CPU/Mainboard/SSD/RAM configuration, and only Expansion Cards selection can be made. Pre-built Framework Laptops also include an OEM Microsoft Windows license attached to the mainboard.
If customization of components is required, mainboard upgrades are expected regularly, and either Linux or a Microsoft Windows retail license will be utilized, a DIY Framework Laptop will be a better option. -
We have a set of Framework Laptop 13 (Intel® Core™ Ultra Series 1) pre-built configurations that include a three-year extended limited warranty.
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Laptops without OS pre-installed are only available via the DIY Edition version.
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Pre-built configurations cannot be customized beyond selection of Expansion Cards as the laptops are manufactured and assembled in the noted pre-built configurations from the factory.