Framework for Business

At the moment, Framework does not provide demo or test laptops. We recommend purchasing one or two laptops as the best way to start the process of evaluating Framework Laptops for your organization.

Yes, Framework supports purchases with purchase orders (POs), however, at this time, we do not offer NET payment terms, so all orders must be pre-paid before shipment by wire transfer or credit card. Please contact our team using the above form or by email at business@frame.work to initiate this process.

Invoices are accessible directly from your user account using the following instructions: How do I obtain an invoice for my fully paid Framework order? For any additional questions regarding invoices, please reach out to the framework for business team at business@frame.work.

For business customers who need to establish Framework as an approved vendor before making a purchase:

Company Name: Framework Computer Inc

Headquarters Address: 447 Sutter St PMB 135 San Francisco, CA, 94108-4618 United States

Purchase Terms: prepaid by Credit Card, ACH or Wire

Primary Contact: Framework Business Team

Primary Contact Email : business@frame.work

Phone Number: 415-475-3769

For additional information, please contact our business team using the above form or by email at business@frame.work.

For US organizations ordering in bulk, we can support tax exemptions. Please send us a tax exempt letter and our service team will update your account. Please make sure you have an account created in our marketplace ahead of your request. 

For organizations located outside of the United States, VAT will be included on the order and must be paid in full. We will provide an invoice with your VAT ID and the relevant Framework VAT ID, however we cannot remove VAT from your invoice at the time of order.

We highly recommend utilizing our marketplace for replacement part orders. If a product is out of stock, please contact business@frame.work for more information on lead times. 

The most up-to-date list of countries Framework currently supports can be found here. We aren't able to share specific timelines beyond that, but you can sign up to be notified when your region is added.